“Erik gets us. He gets the brief, he gets our company. And we got results: Greater confidence in management, greater performance of the organisation as a whole. I hold Erik de Jong and the team at Keystone in very high regard and have no hesitation in recommending them.”

— David Gibson, CEO Asia Pacific, Jones Lang LaSalle Hotels


Keystone culture programmes help overcome:

  • Lack of team alignment.
  • Ineffective use of top management time.
  • Personalising the problem. Personal conflict or fear.
  • Lack of accountability – blame, justify, deny.
  • Lack of initiative.
  • Complacency or low urgency. Core problems are not resolved.
  • Lack of focus on the real priorities.
  • Conditioned set of excuses within a team.
  • Lack of risk taking / entrepreneurship.
  • Resistance to change.

Collaboration is critical in a high performance culture…


The brutal facts are rigorously and immediately confronted in a high performance culture. It takes confident and competent individuals to do that. In a climate that balances safety and accountability. Helping key individuals to build this culture is what Keystone is all about.

Keystone Coaching and Culture programmes can also be a key enabler for successful organisational change. Aligning mindsets and behaviours, and actively dealing with fear and uncertainty, significantly improves “on target and on time” implementation of change plans.

Different approaches can be taken. For example:

  • Building momentum: – Going from “Good to Great” (using Jim Collin's “Good to Great”, 2001).
  • Enabling organisational change: Aligning mindsets and behaviours as a key enabler in an organisational change plan.
  • Values Programmes: Turning generic values into personal value-aligned behaviours.
  • Leadership Development.
  • Coaching for teams.

Keystone Culture Programme Principles